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Whether you’re getting started with TradeTap, exploring the Training Hub, or hiring verified installers, our support resources are designed to help you move forward with confidence. Find answers, or reach our team below.

Installer Help Center

What is the Verified Trade Index (VTI)?

The Verified Trade Index (VTI) is a standardized system designed to measure and verify installer skill based on training, certifications, and industry experience. It helps create a more transparent and credible way for installers to showcase their professional development and qualifications.

How do I complete my profile?

You can complete your profile by logging into your TradeTap account and filling out your personal information, work experience, certifications, training history, and other requested details. The more complete your profile is, the more accurate and valuable your VTI becomes.

How does training affect my VTI?

Training plays a major role in your VTI. Completing accredited trainings and certifications helps strengthen your profile, improve your verified skill history, and demonstrate continued professional growth within the industry.

How do I find training?

Training opportunities can be found through the TradeTap Training Hub, where installers can explore upcoming trainings, certifications, workshops, and educational opportunities from participating industry training partners.

Who can see my VTI?

Your VTI may be visible to companies, hiring partners, and others within the TradeTap ecosystem depending on your participation within TradeTap programs such as Jumpstart or TradeTap Pro.

Company Help Center

What is TradeTap Pro?

TradeTap Pro is a workforce and hiring platform built specifically for the trades. It helps companies connect with installers through verified profiles, workforce insights, training visibility, and structured hiring tools designed to reduce uncertainty in the hiring process. TradeTap Pro is a full subcontractor management platform that allows you to hire, publish work orders, manage your jobs, and pay, all in one platform.

How does the VTI reduce hiring risk?

The VTI helps reduce hiring risk by giving companies access to verified information about an installer’s training, certifications, and experience. Instead of relying solely on resumes or word-of-mouth, companies can make more informed hiring decisions backed by measurable skill data.

Can I see installer training history?

Yes. Depending on platform access and installer visibility settings, companies can view relevant training, certifications, and verified skill information connected to an installer’s VTI profile.

How do I start using TradeTap Pro?

Companies can get started with TradeTap Pro by connecting with the TradeTap team to determine the best setup for their hiring and workforce development needs. You then set up a subscription and start hiring.

Homeowner Help Center

What does VTI-accredited mean?

VTI-accredited means an installer has completed verified training and has a measurable profile connected to the Verified Trade Index (VTI). It provides added transparency around an installer’s professional development and industry involvement.

How do I find installers?

Homeowners can explore TradeTap installer profiles to find professionals with verified training, certifications, and industry experience relevant to their project needs once TradeTap Home goes live in late 2026.

Why does installer verification matter?

Installer verification helps create greater transparency and trust by providing clearer insight into an installer’s training, certifications, and professional background. It allows homeowners to make more informed decisions when choosing who to trust with their projects.

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