Legal

Whether you’re getting started with TradeTap, exploring the Training Hub, or hiring verified installers, our support resources are designed to help you move forward with confidence. Find answers, or reach our team below.

Privacy Policy

How TradeTap collects, uses, and protects personal information across the platform.

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Terms of Use

The rules and conditions governing the use of TradeTap’s platform, services, and products.

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Privacy Policy

Last Update: February 20, 2026

TradeTap respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our platform, including the Verified Trade Index (VTI), Training Hub, Jumpstart, TradeTap Pro, and TradeTap Home.

Information We Collect

TradeTap may collect the following types of information:

Account InformationProfile InformationPlatform Usage Data
• Name
• Email address
• Physical/Business
• Address
• Phone number
• Professional information		• Training records
• Certifications
• Professional experience
• Skills and specialties		• Log data
• Interaction with platform features
• Device information
• Analytics data

How We Use Information

TradeTap uses collected information to:

  • Create and maintain user profiles
  • Verify installer qualifications and training
  • Improve platform performance
  • Facilitate connections between industry participants
  • Communicate updates and platform improvements

TradeTap does not sell personal information to third parties.

Data Protection

TradeTap uses industry-standard security practices to protect user information and prevent unauthorized access, disclosure, or misuse.

Third-Party Services

Some features may integrate with trusted third-party platforms used for training verification, communication, analytics, or platform functionality.

Your Control Over Your Information

Users may update their profile information at any time within their account settings.

Policy Updates

TradeTap may update this policy as the platform evolves. Updates will be reflected by the “Last Updated” date.

Terms of Use

Last Update: February 20, 2026

By accessing or using TradeTap services, you agree to the following terms and conditions.

Platform Purpose

TradeTap provides tools for verifying professional experience, managing training records, and facilitating workforce connections within the flooring industry.

User Responsibilities

Users agree to:

  • Provide accurate and truthful information
  • Maintain the security of their account
  • Use the platform for lawful purposes only
  • Respect the integrity of training and certification records

Professional Representation

Profiles within the Verified Trade Index are based on submitted information, completed training, and verified credentials. TradeTap does not guarantee employment outcomes or project assignments.

Platform Availability

TradeTap may modify or update platform features at any time to improve service quality and functionality.

Limitation of Liability

TradeTap provides tools to support industry transparency and connection but is not responsible for disputes between platform users, project outcomes, or third-party services.

Termination of Access

TradeTap reserves the right to suspend or terminate accounts that violate platform policies or misuse services.